![]() ![]() ![]() To eliminate this issue, you will need to check if you have any VPN application running and disable it before connecting Razer Synapse. It might mess up with your network settings and Razer Synapse could not connect to the internet. It encrypts the information like your location, IP address, and moreover the internet so hackers cannot steal it. VPN re-routes the information from your system over the internet to keep you protected. However, if you are connected to the internet, there are some things that you can do to eliminate this error. If you are not connected to the internet, you will need to connect to a reliable connection to start Razer Synapse. This would help you get surety that there is no trouble with your internet in the first place. Try running some other application or your internet browser and see if the internet is working fine for you. To start with troubleshooting and diagnosis, you need to check if you have an active internet connection first. All you have to do is know how to diagnose the issue in a few simple steps like: This can be quite frustrating at times but there is nothing to get worried about as this error can be fixed pretty easily. ![]() The tool however requires internet connectivity to work and upon loading, you will get an error message sometimes that says “Not Connected to the Internet”. You can also personalize the lights, rebind buttons, and much more using the Razer Synapse tool. It allows you better control of your razer hardware so you can configure all the peripherals and devices. Razer Synapse is a cloud-based hardware configuration tool. ![]()
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